|Shipping Methods||Standard Ground||Expedited||Express|
|Delivery Times||Arrives in 7-10 business days plus processing time||Arrives in 2-3 business days plus processing time||Arrives 1-2 business days plus processing time|
You can ship thousands of your favorite True Religion products to international destinations.
- True Religion Gift Cards are not valid for international orders
- True Religion is proud to partner with international shipping solution Borderfree to offer our merchandise to over 100 countries worldwide.
- Shop our site in your selected currency and see your complete order total, including shipping fees, customs, tariffs and taxes when you check out.
- Please note that product prices do not include Duties or Tax and certain products may be excluded.
- Total order price is guaranteed at the exchange rate indexes at the time your order is submitted.
- You will not be charged any additional fees at delivery.
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Subject to the following restrictions. True Religion will issue a refund in the form and amount tendered for any unwashed, unworn, unused, or defective merchandise within 30 days after purchase for an exchange or refund.
Any US online purchases made at Truereligion.com can be returned and shipped back to our warehouse within 30 days of purchase for a refund/credit. For a free UPS return label, please visit our SHIPPING & RETURNS section on our website to print a UPS label.
You may choose to return any item that you have purchased online at one of our locations within 30 calendar days from the date of purchase. Simply bring a copy of of your order confirmation email. We cannot accept returns without your email confirmation which contains order details. A government issued photo ID is required for all in-store returns and exchanges. Please note: Stores cannot refund Paypal orders. Paypal orders must to be shipped back to our warehouse.
At this time, we cannot accept store purchases returned to our online store.
If you do not have a receipt, you can exchange or receive a store credit for the current selling value of the item. A government issued photo ID is required for all in-store returns and exchanges. Purchases made in stores may be returned or exchanged in any U.S. or Canada True Religion location.
Please contact us at email@example.com with your order number and we will provide you with an international return label and return instructions. All international refunds will be credited to you by BorderFree in the same currency and exchange rate as your original order.
True Religion gladly accepts the return or exchange of merchandise in its original condition (unworn, unwashed, with tags attached) or defective merchandise, purchased between November 1, 2018 through December 31, 2018 until January 31, 2019. Refunds for merchandise returned within the eligible time period and accompanied by the original receipt will be credited in the same form as the original payment method. If you no longer have your receipt, we will exchange merchandise or issue a merchandise credit based on the current selling price of the returned merchandise.
- No returns or exchanges can be accepted on Swimwear or Intimates.
- Private Sale Event and all items ending in $.95 are FINAL SALE. No returns or exchanges can be accepted.
- All footwear must be returned with original packaging in original condition.
To find the closest True Religion full-price or outlet location nearest to you visit our store locator page by clicking here.
Merchandise purchased via this website can be returned/exchanged at any True Religion full-price or outlet location, if presented along with a copy of the packing slip shipped with your order. If returned within the 30 days, your original form of payment will be refunded. Stores cannot process Paypal refunds, for all Paypal refunds please ship items back to us using the return label provided.
Step 1: Please visit the SHIPPING & RETURNS section online to print a UPS return label.
Step 2: Pack and seal box securely in original box if possible. If you do not have the original packaging, use an unmarked box or packing box to ship your return.
Step 3: Be sure to include a copy of the packing slip or order confirmation in the return package. Mail your return package to the address:
True Religion Returns, 11127 Catawba Ave
Fontana CA 92337. Phone # 844-878-7546
Please reach out to firstname.lastname@example.org for additional help. We will gladly email you a new label to print out. If using your own label please ensure it is a method of shipment that can be tracked.
Take your package to any authorized UPS location.
Once your package has been received, your refund will be processed within 10 business days. If there is a refund due, a credit will be issued in the original form of payment. If you have any questions please contact our customer support team by clicking here.
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